Rental Terms & Delivery Options

Nonrefundable, standard, and mandatory

10% of Goods Total before any additional fees

Covers cost of repairs and maintenance associated with normal wear and tear of equipment during rental

Does not cover aggregious mistreatment of our equipment or loss of items

Available for small orders by appointment only. Request this option when requesting quote.

$100 Flat Rate** for any delivery located within 10 miles of our warehouse in Rolesville, NC

Includes both delivery before event and pickup after event

Renter does not need to be present during drop-off, as long as we have clear drop-off instructions for where to stack everything.

**For small orders or very close deliveries, a smaller delivery fee can be negotiated. Contact us to get an exact delivery rate for your event.

Additional delivery fees apply for the following scenarios and will be dependent on size of order, distance from warehouse, and complexity of delivery:

Event location is greater than 10 miles from warehouse in Rolesville, NC

Delivery is time-sensitive and requires us to prioritize you in delivery itinerary for that day

Late evening delivery (if your venue requires after-hours pickup or setup)

Delivery location has obstacles/stairs or significant distance from parked truck

We make every effort to deliver and pick up items within 24hr of event., and always at least 2 hours before the event.

Drop-offs

You can choose whether to have items delivered the day before or the day of the event. We will coordinate this delivery with other events on our calendar and give you an estimated arrival time within a week before your event.

If you need the items delivered at a specific time instead, we can prioritize this delivery time for an additional fee. Additional fees also apply for late evening drop offs.

Pick-ups

You can choose whether to have the items picked up the day of or the day after the event. We will coordinate this pickup with other events on our calendar and give you an estimated arrival time within a week before your event.

If you need the items picked up at a specific time instead, we can prioritize this pickup time for an additional fee. Additional fees also apply for late evening pickup times.

Equipment can be set up and/or broken down for you for an additional fee. The amount will depend on size of order, complexity of delivery, time required for our team.

We are currently accepting credit/debit cards only (no cash or checks).

A 50% nonrefundable deposit will be due upon contract signing in order to book your event and reserve your items.

Quotes expire after 7 days so that our inventory can be made available to the general public again. If you have not signed an agreement and paid a 50% deposit within 7 days, a new request for quote must be made.

The remaining 50% balance is due 7 days before your event.

Partial refunds are available due to cancellation or weather after balance is paid. The 50% deposit is nonrefundable.

We have 3 options for requesting a quote, so you can communicate with us as formally or informally as you’d like!

We will communicate back via whichever method you contact us with, but we will always send the quote and contract via e-mail.

Rest assured you will always be communicating with one of our team members, and never an automated messaging system!

e-mail us!

You can either fill out our ‘Request Quote’ form on our website with a description of the items you’d like, or send us an e-mail directly at trianglepartypeople@gmail.com. Either way we will e-mail you back a quote and a contract at our earliest convenience for your review. You can always respond with any questions you have about the process. Once you’re ready, you can return the signed contract and a 50% deposit to book your event!

Call us!

You can call us at 919-578-2426. Some customers find this easier when they have questions about the process before deciding on the items and services they need. Once we help you decide what fits you best, we can give you a quick quote right over the phone! We will also follow up via e-mail where we will send the quote and contract.

Text us!

Similar to the phone call process, but can be very informal and at your convenience. We can text back and forth with any questions and send you a quote via text, but we will always follow up via e-mail with a formal quote and contract.